Customer Communications
Communication and Consent Statement
By sharing your contact information with Whitaker Heating and Cooling, you allow us to reach you as a customer when we have important updates about your services. Please review how we use the details you provide before acknowledging your consent below.
What this agreement means
- ✓ We may contact you by phone call, SMS text message, or email using the information you give us.
- ✓ Messages focus on scheduling, service changes, safety notices, billing questions, or other updates related to your requested services.
- ✓ You can withdraw this consent at any time by telling us to stop or replying STOP to a text message.
How we protect and use your information
Your contact information stays with Whitaker Heating and Cooling. We collect it so we can deliver the services you request, provide reminders, and let you know when something changes. We do not sell your information to third parties.
When we might reach out:
- Coordinating appointment times or technician arrival updates.
- Alerting you about weather, supply, or safety issues that impact your service.
- Answering billing questions, confirming approvals, or sharing important account notices.
If you need to change how we communicate, contact our office at (912) 705-6590 or email support. We will update your preferences promptly.
Data Terms and Privacy Information
Learn how Whitaker Heating and Cooling protects and uses your personal information.
Your Information Stays Private
We do not share, sell, or distribute your personal information to other companies or third parties. Your data stays with Whitaker Heating and Cooling exclusively.
How We Contact You
We may use the contact information you provide to reach you regarding:
- Service appointments and scheduling updates
- Important safety notices or service changes
- Billing questions and account information
- Emergency service notifications
Your Control
You can opt out of communications at any time by calling us at (912) 705-6590 or replying STOP to any text message. We respect your communication preferences.
Questions about our data practices? Contact us at (912) 705-6590 or visit our Privacy Policy for more details.